Astral GoCardless - Help:

This scenario describes where to review errors and events. You can review the errors on all card and list pages of Mandate, Payment Entry, Refund, Payout and Subscription.

To see the error or event, the FactBox pane needs to be expanded by clicking on the “i” in the ribbon on the page or card.

1

Figure 1 | Mandate Page

2

Figure 2 | Subscription Page

You will then be able to see the error or event.

3

Figure 3 | View Error from Mandate Page

4

Figure 4 | View Error and Events from Subscription Page