Astral Pay - Help:

Reviewing Errors & Events

You can view the errors and events on the list pages for Payment Entry, Refunds & Subscriptions.

To see the error or event, the FactBox pane needs to be expanded by clicking on the ā€œIā€ in the ribbon on the page or card.

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Figure 1 | Payment Entry Page

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Figure 2 | Refund Page

You will then be able to see the error or event.

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Figure 3 | View Error from Payment Entry

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Figure 4 | View Error and Events from the Refund Page